Privacy Policy

At Whitezon (“we,” “our,” “us”), we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit whitezon.co (the “Website”) or purchase our products and services.

By accessing our Website or placing an order, you consent to the collection and use of your information in accordance with this policy.

1. Information We Collect

When you use our Website or place an order, we may collect the following types of information:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • Billing address & shipping address

b) Payment Information

  • Interac e-Transfer details (sender’s name & confirmation)

  • Bitcoin transaction ID
    (We do not store full banking or credit card details.)

c) Technical Information

  • IP address

  • Browser type & version

  • Device details

  • Cookies and tracking data for site performance

2. How We Use Your Information

We use the collected information to:

  • Process & fulfill orders – including payment confirmation and shipping.

  • Communicate with you – regarding your order, account, or inquiries.

  • Enhance user experience – by improving our Website’s functionality.

  • Ensure security – to detect and prevent fraud.

  • Comply with laws – when required by Canadian regulations.

3. How We Protect Your Privacy

Your security is our top priority. We implement:

  • Encrypted connections (SSL) for all transactions.

  • Secure payment gateways for Interac e-Transfers and Bitcoin.

  • Vacuum-sealed, discreet packaging to ensure complete privacy during delivery.

  • Minimal data retention – we only store what is necessary to process and fulfill your order.

4. Cookies & Tracking

Our Website uses cookies to:

  • Remember your preferences and cart items.

  • Improve performance and usability.

  • Analyze traffic and browsing behavior.

You can manage or disable cookies in your browser settings, but some features may not function properly if cookies are disabled.

5. Sharing of Information

We do not sell, trade, or rent your personal data to third parties.

We may share your information only in the following cases:

  • With trusted shipping partners – to ensure accurate delivery.

  • For payment processing – when you pay via Interac e-Transfer or Bitcoin.

  • As required by law – if requested by a regulatory or legal authority.

6. Discreet Shipping & Confidentiality

We understand the importance of privacy when ordering sensitive products. That’s why:

  • Orders are packaged in vacuum-sealed, odor-proof bags.

  • No company name or product details are mentioned on the shipping label.

  • Your personal information is never shared with delivery staff beyond what’s necessary.

7. Your Rights

As a customer, you have the right to:

  • Access the information we have about you.

  • Update or correct your personal data.

  • Request deletion of your data from our system.

  • Opt-out of marketing emails (if applicable).

To exercise these rights, email us at support@whitezon.store.

8. Third-Party Services

We may link to third-party websites (e.g., payment gateways, tracking tools).
We are not responsible for the privacy practices of these third parties. We encourage you to read their policies separately.

9. Data Retention

  • We retain your personal data only for as long as necessary to:

    • Process your order

    • Resolve disputes

    • Comply with legal obligations

  • After this period, your data is securely deleted.

10. Minors

Our Website is not intended for anyone under 19 years of age.
If we learn that we have collected information from a minor, we will delete it immediately.

11. Updates to Privacy Policy

Whitezon reserves the right to modify or update this Privacy Policy at any time.
Changes will be posted on this page with the “Last Updated” date revised accordingly.

12. Contact Us

For any questions or concerns regarding your privacy, contact us at:

📧 Email: whitezon@proton.me
🌐 Website: https://whitezon.store